Privacy Policy

ContractQ Privacy Policy

Last updated: May 2025

We may collect the following types of personal information from you:

Name, email address, phone number, and mailing address
Information submitted via website forms or surveys
Purchase and payment information (processed securely via third-party platforms such as Stripe or QuickBooks)
Job-related information (as input by the user within the ContractQ platform)
Browsing behavior and analytics (via tools like Google Analytics)
Mobile phone numbers for SMS messaging

Information is collected through:

Forms on our website or software
Customer interactions (email, SMS, phone, or chat)
Cookies and analytics technologies (e.g., Google Analytics)
Third-party integrations or service platforms
SMS opt-in via contact form, rental agreements, or third-party reservation systems

We use your information to:

Deliver services and customer support
Provide and improve our software
Send transactional and promotional communications
Process and manage payments or billing
Send SMS alerts related to appointments, invoices, system notifications, or marketing updates (with consent)

We do not sell your personal information.

By opting into our SMS service, you agree to the following terms:

Data Sharing• Customer data is not shared with 3rd parties for promotional or marketing purposes.• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

‍Messaging Terms and Conditions• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Contract-Q, Inc, from (800) 953-0208regarding customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply.

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Data Collection: We collect your name, email, mailing address, and mobile number for SMS communications.

Data Usage: We use this information solely for sending updates and reminders related to ContractQ services, such as appointment reminders, job progress updates, invoice/payment alerts, and promotional offers.
Data Security: Your data is securely stored and protected from unauthorized access.
Data Retention: We retain your mobile information as long as you're subscribed. You may request deletion at any time.
Message Frequency: Messages are recurring, and frequency may vary depending on your interaction with the service.
Carrier Fees: MESSAGE AND DATA RATES MAY APPLY depending on your mobile plan.
Help Message: Text HELP to (800) 953-0208 or email us at support@contractq.com for assistance. You will receive a message with our contact details and a link to our website.
Opt-Out: To stop receiving messages, you can:
- Reply STOP, CANCEL, or UNSUBSCRIBE to any message
- Email support@contractq.com
- Call (800) 953-0208
  After opting out, you’ll receive a confirmation message, and we’ll remove your number within 24 hours.
Non-Sharing Clause: We will not sell, rent, or share your mobile number or personal data with third parties for marketing purposes.

We may share your information with:

We do not sell your information to advertisers.

Data is stored in secure cloud environments in the United States. We use encryption and access control measures to safeguard your personal data.

If you are a resident of California, the EU, or the EEA, you may have additional rights under applicable privacy laws. These may include:

We do not knowingly market to or collect data from children under 16 years old.

For questions, data requests, or concerns about how we handle your data, please contact:

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